Inspection and reporting software for housing providers

Damp & Mould Inspections

Capture photos, severity notes, room conditions, resident comments, ventilation observations and follow-up actions.

Awaab's Law Response Workflows

Support structured evidence capture, timestamps, written findings, actions and inspection history for hazard response processes.

HHSRS-Style Assessments

Configurable templates for housing health and safety observations, hazard categories, ratings and recommendations.

Repairs Inspections

Document repair issues, photos, access notes, contractor requirements and priority levels.

Schedule of Rates

Link observations to Schedule of Rates items, standard repair codes, cost categories or contractor instructions.

Post-Works Inspections

Verify completed works with photos, sign-off notes, resident feedback and follow-up actions.

Voids & Lettable Standard

Record property condition, outstanding works and readiness before re-letting.

Disrepair & Complaint Evidence

Maintain structured records, report history and communication evidence connected to properties and residents.

Evidence is scattered

Photos, notes, emails and contractor updates can become separated from the property record.

Damp and mould needs urgency

Teams need consistent ways to record reports, inspections, findings, actions and follow-up.

Repairs can lose context

Contractors need clear instructions, but post-works evidence also needs to return to the housing record.

Reporting varies by team

Neighbourhood, repairs, compliance and contractor teams may all record issues differently.

Residents need clearer communication

Residents need updates, written findings and evidence of what has been recorded.

Managers need visibility

Housing managers need to see outstanding inspections, overdue actions, follow-ups and performance.

Capture evidence consistently

Record photos, notes, signatures, timestamps, resident comments and report history.

Standardise inspection workflows

Use templates for damp and mould, HHSRS-style checks, repairs, voids and post-works inspections.

Support timely response processes

Track findings, actions, priorities, due dates and follow-up activity.

Improve contractor accountability

Connect repair observations, Schedule of Rates items and post-works verification.

Keep residents informed

Share findings, reports and updates through controlled communication workflows.

Maintain audit-ready records

Keep evidence, activity history and report outputs connected to the property record.

Damp and Mould Templates

Create guided inspection templates for damp, condensation, mould, ventilation and related conditions.

Resident Report Record

Capture the reported issue, location, resident comments and date/time of notification.

Inspection Findings

Record observations, severity, affected rooms, contributing factors and supporting photos.

Timed Actions

Track investigation, follow-up, remedial work and written finding milestones.

Vulnerability Notes

Record relevant household or resident context where appropriate and permissioned.

Follow-Up Inspections

Schedule rechecks and post-remediation verification.

Written Findings

Generate clear report outputs that can support resident communication.

Evidence History

Maintain an inspection and action trail for the property.

Hazard Categories

Create configurable fields for hazard types and observations.

Room and Area Checks

Assess internal rooms, external areas, communal spaces and shared facilities.

Risk Observations

Capture severity, likelihood, priority or category fields where required.

Supporting Evidence

Attach photos, notes, comments and signatures to findings.

Recommendations

Record next steps, remedial actions or escalation notes.

Report Outputs

Create clear reports for internal teams, contractors, residents or stakeholders.

Connect inspection findings to repairs and Schedule of Rates

Turn observations into actionable repair requirements by linking findings to Schedule of Rates items, standard codes, contractor instructions and estimated costs where available.

Schedule of Rates Items

Select or reference standard repair items from approved rate schedules.

Repair Codes

Attach codes, categories or work types to inspection findings.

Contractor Instructions

Create clear work descriptions supported by photos and location details.

Cost Visibility

Use standard rates or estimated values where configured.

Contractor Allocation

Assign work to internal teams, contractors or approved providers.

Repair History

Keep inspection findings and repair activity connected to the property record.

Verify completed works with clear evidence

Use post-works inspections to confirm whether repairs have been completed, record resident feedback, capture photos and maintain a clear record of follow-up activity.

Before and After Photos

Compare original issue evidence with completed works.

Completion Checks

Confirm whether works meet expected standards.

Resident Feedback

Record resident comments or acknowledgement where appropriate.

Contractor Sign-Off

Capture contractor notes or completion evidence.

Outstanding Issues

Record defects, incomplete work or further actions.

Verification History

Maintain a post-works record connected to the original inspection.

Void Inspections

Record condition, required works and readiness status.

Lettable Standard Checks

Use templates to confirm property readiness before occupation.

Move-In Records

Capture property condition, keys, meters and resident acknowledgement.

Tenancy Visits

Record property condition, vulnerabilities, support needs and maintenance observations where appropriate.

Move-Out Checks

Document condition changes, damage, repairs and re-let requirements.

Communal Area Checks

Inspect shared spaces, blocks, entrances and external areas.

Capture evidence at the property

Use the mobile app to record photos, notes, inspection findings, signatures and follow-up requirements while teams are on-site.

Action Tracking

Create actions from inspection findings.

Priority Levels

Mark urgent, routine or planned follow-up.

Due Dates

Track time-sensitive inspection and repair workflows.

Assigned Owners

Assign actions to teams, contractors or providers.

Escalation Notes

Record where issues need further review or management attention.

Follow-Up History

Keep inspection, action and verification records connected.

AI Photo Analysis

Generate draft condition descriptions from inspection photos.

Smart Fill

Complete report fields using inspection context.

Executive Summaries

Create concise summaries for managers, residents or stakeholders.

Smart Rewrites

Turn rough notes into clearer professional wording.

Consistency Across Teams

Help maintain a consistent reporting style across teams and contractors.

Inspection Volume

Track inspections by type, team, area or time period.

Damp and Mould Activity

Monitor damp and mould inspections, follow-ups and outcomes.

Outstanding Actions

See open repairs, post-works checks and escalations.

Contractor Performance

Review completion evidence and follow-up requirements.

Exportable Records

Export reports and inspection records for management review.

Financial / SOR Reporting

Export cost-related records where Schedule of Rates or repair values are configured.

Role-Based Permissions

Control who can view, edit, review and deliver reports.

Team and Region Access

Separate access by area, team, contractor or function.

Contractor Access

Give providers access to relevant jobs without exposing unnecessary data.

Report History

Maintain a record of report activity and changes.

Audit Trails

Keep evidence, timestamps, signatures and recipient activity connected.

Enterprise Onboarding

Support larger rollouts with configuration, training and account management.

Local Housing Team

Manage inspections, resident reports and follow-up actions in one place.

Regional Housing Provider

Standardise workflows across teams, contractors and neighbourhoods.

Large Registered Provider

Coordinate inspection standards, evidence, actions and reporting across thousands of homes.