Security & Trust

Built to protect the property records your team relies on

InventoryBase is designed to help property professionals securely manage inspection data, reports, photographs, signatures, evidence records and workflow history across teams, clients and properties.

From mobile inspections and report delivery to audit trails, permissions and data protection, InventoryBase helps teams manage important property information with confidence.

Security Principles

Security, reliability and control

InventoryBase is built around the information property teams depend on every day — inspection records, report evidence, client communication, tenant comments, photographs, signatures and operational workflows.

Data Security

Protect inspection data, reports, images, user accounts and property records across the platform.

Access Control

Manage who can view, edit, approve, share and comment on information.

Auditability

Maintain a clear record of report activity, comments, revisions, approvals and evidence.

Reliability

Support teams working in the office, remotely and on-site through cloud-based and mobile workflows.

Security Posture

Built around recognised security and data protection practices

Inventory Base is operated by Radweb Ltd and is designed to support secure, responsible property reporting workflows for UK and Ireland customers.

We describe our security practices and governance below. Specific certifications are listed only where independently verified and current.

SOC 2 Type II

Independently audited against the SOC 2 Trust Services Criteria, covering the controls behind how customer data is handled.

Cyber Essentials Plus

The UK government-backed scheme’s highest tier, where the technical controls are verified by hands-on independent testing.

Secure cloud infrastructure

The platform runs on secure cloud infrastructure with industry-standard controls, monitoring and resilience features.

Data protection processes

Data protection is built into the platform, internal processes and legal documentation.

Access control and permissions

Role-based permissions help control who can view, edit, approve and share information.

Backup and recovery processes

Backup and recovery processes are designed to protect customer data and support continuity.

Supplier and sub-processor review

Sub-processors are reviewed and documented through the Data Processing Agreement.

Security-conscious development

Platform changes and updates are managed through internal controls and review processes.

InventoryBase’s security posture is described accurately based on current certifications, internal controls and approved legal wording. Certification badges are added only once verified.

Security Transparency

Security and legal information in one place

InventoryBase makes core legal and data protection information available so customers, prospects and partners can review how data is handled, protected and processed.

  • Terms
  • Privacy Policy
  • Data Processing Agreement
  • Cookie Policy
  • Sub-processor information within the DPA
  • Security information
  • Support and contact details
Data Protection

Your property data is handled responsibly

InventoryBase helps teams manage inspection information, property records, photographs, reports, comments and account data. Data protection is built into the way the platform, processes and legal documents are structured.

Data handled for property workflows

InventoryBase supports data used for inspections, reports, properties, clients, tenants, landlords, clerks, contractors and internal team workflows.

Privacy Policy

The Privacy Policy explains how Radweb Ltd / Inventory Base collects, uses, stores and discloses personal data.

Data Processing Agreement

The DPA supports customers where InventoryBase processes personal data on their behalf.

Sub-processors

Sub-processor information is maintained through the DPA, with a dedicated sub-processors page where required.

Data retention and export

Customers can understand retention, cancellation and export rules through the Terms and DPA.

Access Control

Control who can see and do what

InventoryBase helps property teams manage access across users, clients, clerks, contractors, branches, teams and workflows.

Role-based permissions

Set permissions around what different users can view, edit, manage or approve.

Team and user access

Control access across internal teams, clerks, external suppliers and operational roles.

Client and stakeholder access

Use portals and sharing workflows to give clients and stakeholders the right level of visibility.

Account security

Support secure account access and responsible user management.

Enterprise access requirements

Where applicable, larger teams may require additional permission, onboarding or access controls.

SSO may be available for eligible customers or enterprise configurations. Contact us to discuss your requirements.

Audit Trail & Evidence

A clearer record of every inspection and report

Property reports are only as useful as the evidence behind them. InventoryBase helps teams capture structured inspection data, photographs, comments, signatures and report history so records are easier to review, share and evidence later.

Time-stamped activity

Capture inspection and reporting activity with useful dates, times and workflow context where available.

Photo and evidence records

Attach photos and supporting evidence to rooms, items, actions and reports.

Comments and approvals

Support review, comments, sign-off and client feedback workflows.

Report history

Maintain a clearer record of what was captured, shared and completed.

Dispute support

Help teams evidence property condition and report content if questions arise later.

InventoryBase helps maintain structured records and evidence. Customers remain responsible for reviewing report content and using records appropriately.

Reliability

Built for teams working on-site and in the office

InventoryBase supports real-world property inspection workflows, where teams may be moving between properties, working with limited connectivity and completing reports under time pressure.

Cloud-based platform

Access reports, properties, templates and workflows through a secure cloud-based system.

Mobile inspection workflows

Capture inspection data and evidence from mobile devices while on-site.

On-site working

Designed to support on-site inspection workflows, including mobile data capture, with sync where supported.

Data sync

Keep inspection information and report updates connected across devices and users where configured.

Backups and recovery

Backup and recovery processes are designed to protect customer data and support operational continuity.

Monitoring and support

Platform monitoring and support processes help identify and resolve issues.

SLAs may be available for eligible enterprise customers.

Integrations

Connect your property workflows securely

InventoryBase can connect with wider property, CRM, payment, accounting and workflow systems where integrations are configured and approved.

Controlled data exchange

Integration access is scoped around the data and workflow needed.

API and automation

API access or automation workflows may be available where approved.

Connected property systems

Support workflows with CRMs, property management systems, maintenance tools, accounting systems and operational platforms where configured.

Authentication and access controls

Integration access is managed through secure authentication and controlled permissions.

Data minimisation

Only the data needed for a workflow is exchanged where practical.

Compliance-Aware Workflows

Support for inspection and evidence workflows

InventoryBase helps property professionals capture the evidence, reports and follow-up records needed to support modern residential property workflows.

InventoryBase supports compliance-aware workflows and evidence capture. It does not replace legal advice, statutory guidance or qualified professional assessment.

Support

People and processes behind the platform

Security and trust are not just technical features. InventoryBase supports customers through onboarding, product guidance, support, legal documentation and responsible operational processes.

Onboarding and setup

Support for workspace setup, templates, users and workflows.

Customer support

Access support through live chat, email and phone during published hours.

Help and guidance

Use guides, Academy, webinars and support resources to train teams.

Legal documentation

Access Terms, Privacy Policy, DPA and Cookie Policy from the footer and legal pages.

Product governance

Feature changes, platform updates and support processes are managed through internal controls.

Data protection review

Legal and data processing documents are reviewed as platform, provider or regulatory requirements change.

Security FAQs

Common security questions

InventoryBase uses secure cloud infrastructure. For detailed hosting and data processing information, review our Data Processing Agreement or contact us.

Need to review InventoryBase for your team?

Speak to us about security, data protection, permissions, reporting workflows, integrations and how InventoryBase can support your property operations.