Sometimes you need to see the property without being there
Not every inspection needs a physical visit. Live Inspections give property professionals a practical way to view a property remotely, speak to the person on site, capture evidence and complete a report while keeping the inspection personal and guided.
Travel time and cost
Reduce unnecessary journeys and keep your team focused on higher-value work.
Access and scheduling friction
Make it easier to arrange visits around tenants, landlords, owners or on-site contacts.
Remote maintenance diagnosis
See issues live and capture supporting evidence before deciding what needs to happen next.
Tenant-led walkthroughs
Guide the person on site through the property and ask the same questions you would in person.
Faster information capture
Capture photos, notes and report information during the live inspection.
Safer and more flexible visits
Support situations where a physical visit is unnecessary, inconvenient or not preferred.
A better live inspection experience is coming
The new Live Inspections experience is being designed to make remote visits smoother, clearer and more useful for property teams and the people on site.
Video recording support
Record live inspections where enabled, helping teams keep a clearer record of what was seen and discussed.
Two-way cameras
Support a more natural inspection experience with improved camera handling for both sides of the call.
Better app experience
A smoother, more reliable experience for tenants, landlords, owners or third parties joining the inspection.
Easier evidence capture
Capture photos and inspection information more clearly during the session.
Improved guidance
Help the property professional direct the person on site through the inspection more confidently.
Better remote collaboration
Make it easier to discuss condition, maintenance issues and next steps in real time.
Coming soon — the new Live Inspections experience is launching soon. Video recording and two-way cameras are available in the new experience where enabled.
Capture what matters during the call
Live Inspections are not just video calls. They're connected to your InventoryBase reporting workflow, helping you capture useful evidence and complete structured reports while the visit is happening.
Live video and audio
Speak to the person on site and view the property remotely in real time.
HD photo capture
Ask the remote party to capture high-quality photos during the inspection.
Report template capture
Use predefined report templates so the inspection stays structured.
Evidence allocation
Assign captured photos and notes to the correct report sections or questions.
Video recording support
Where enabled, keep a recording of the inspection for review, evidence or quality purposes.
Actions and follow-ups
Record maintenance observations, issues and next steps directly from the inspection.
Choose the right inspection mode for the job
Use in-person inspections when a professional visit is needed, Live Inspections when a guided remote visit is enough, and Self Assessments when the occupant or third party can complete the workflow themselves.
Where Live Inspections fit best
Use Live Inspections anywhere a guided remote visit can save time, reduce disruption or help you gather better information before deciding whether a physical visit is needed.
Midterm inspections
Carry out routine tenancy inspections remotely while guiding the tenant through each room.
Maintenance diagnosis
See maintenance issues live, ask questions, capture photos and decide what needs to happen next.
Tenant check-ins
Support move-in walkthroughs, condition confirmation and tenant acknowledgements where appropriate.
Check-outs & pre-checkouts
Review condition remotely before final attendance, or support lower-risk check-out workflows.
Student accommodation
Support room checks, remote student walkthroughs, maintenance issues and communal area review.
Housing & resident checks
Support remote property condition checks, resident contact and follow-up evidence for housing teams.
Landlord or owner walkthroughs
Guide landlords, owners or local contacts through property checks when your team cannot attend.
Building & communal checks
Use live video to review communal areas, shared spaces or building-level condition where relevant.
Simple for the remote party, controlled for your team
The Live Inspections workflow uses secure links and access codes so the remote party can join the scheduled session from their device. The property professional guides the call, while the person on site stays in control of their device and can leave at any time.
If video recording is introduced, a consent and permissions step is shown before recording starts. Recording, where enabled, should be used with appropriate notice, consent and lawful basis.
Remote inspections without losing structure
Save travel time
Complete suitable visits without sending someone physically to the property every time.
Improve scheduling flexibility
Offer more convenient appointments for tenants, landlords, owners and remote contacts.
Keep inspections personal
Guide the visit live, ask questions and clarify issues in the moment.
Capture better evidence
Collect photos, notes, videos where enabled and report information during the inspection.
Faster maintenance triage
See issues before sending a contractor or arranging a follow-up visit.
Reduce admin
Keep the inspection connected to templates, reports and property records.
Maintain audit history
Keep activity, photos, notes and report outputs connected to the property history.
Scale remote workflows
Support multiple remote appointments without the same travel overhead.
Connected to the wider InventoryBase platform
Live Inspections work best as part of your wider inspection and reporting workflow — connected with templates, reports, evidence, actions and client delivery.
Report Builder
Complete structured reports using configurable templates and sections.
Templates & Dictionaries
Keep remote inspections consistent with predefined questions, wording and structures.
Mobile Inspection App
Use mobile tools for in-person visits alongside remote inspection workflows.
Scheduling & Diaries
Schedule live inspection appointments and manage inspection workloads.
Client Portals
Share reports, collect feedback and keep clients or stakeholders informed.
Actions & Maintenance
Turn issues found during live inspections into follow-up actions or maintenance records.
Integrations
Connect inspection data with other systems where configured.
Audit Trail
Keep clearer records of activity, report updates and property history.
Built for teams that need flexibility
Letting agents
Offer remote midterms, pre-checkout reviews and tenant-led property checks.
Property managers
Diagnose maintenance issues, guide tenants through inspections and reduce travel where suitable.
Inventory providers
Offer remote inspection options alongside traditional in-person inventory services.
Housing providers
Support resident-led checks, condition reviews and maintenance triage where appropriate.
Student accommodation teams
Guide students or on-site teams through room checks, issues and seasonal inspection workflows.
Managed service providers
Coordinate remote inspection delivery across teams, suppliers and client portfolios.
Live Inspections FAQs
Live Inspections support remote property visits and evidence capture. Some inspections may still require an in-person visit depending on the property, risk, client requirements and professional judgement. Recording features, where enabled, should be used with appropriate notice, consent and configuration.